Right of withdrawal / Complaint / return a product

We comply with the Distance Contracts Act in accordance with the recommendations of the Consumer Agency and the EU Directives. You have the right to return ordered unprofitable goods without giving a reason, according to the distance contract. Returns must be made in original packaging. Notification of this shall be given as soon as possible, but no later than fourteen (14) days from receipt of the goods (not applicable for specially ordered goods). It is always guaranteed for the products you buy (1 year). If you can prove that there are fabrication errors on the product, you will always get new parts, but the warranty will not apply to wear damage. You pay the return freight. Refund for the item will be made to you within 14 days from the date we received the shipment. You send your return to: Showertub Europe AB, Customer Service, Upplandsgatan 61A, 113 28 Stockholm, Sweden. Attach a copy to the delivery slip and state the reason for the return.

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